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Customer Support Officer (INTERN) at AB Microfinance Bank Nigeria Limited

AB Microfinance Bank Nigeria Limited is a member of an international network of Microfinance Banks under Access Holding Microfinance AG (www.accessholding.com), with its Head office in Berlin, Germany. The Group provides world class banking services to micro, small and medium enterprises and private individuals in Africa and Asia. It has been spreading out to other countries across the globe rapidly.

Due to our rapid growth and continuous success, we are seeking to recruit highly motivated professionals to join us. This is an exciting opportunity to join an employer of choice; having the support of a successful global network, please visit our website (www.ab-mfbnigeria.com) for more information about the Bank. Applicants willing to join this exceptional team of young and dynamic professionals may apply accordingly:

Position: Customer Support Officer (INTERN)

Main Tasks:

The CSO will provide information about all types of products and services that ABN offers to clients and non-clients but should put into consideration the types of information that are restricted (confidential) and such will only be issued out by the official appointed personnel (e.g. when a Customer Care Staff is to speak

Receiving of inbound calls, emails and social channel messages (online chat, WhatsApp, BBM) as well as attending inquiries brought forward from clients who seek to understand / clarifications of some issues received.

Qualifications and Requirements:

Minimum education qualification of OND in Computer Science or related discipline with cognate experience

Customer-oriented, problem-solving skills

Computer literacy; Word, Excel and good typing skills

Method of Application

Interested candidates should send their Cover letter and CV as an attachment to

jobs@ab-mfbnigeria.com not later than Friday 29th April, 2016.

Please ensure that you indicate job title as the Subject of the mail Failure to comply would disqualify your application. Only shortlisted candidates will be contacted.

 

 

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