Operations Manager at Catholic Relief Services (CRS)


Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS re-established presence in Nigeria in 2000 and currently focuses on agriculture, health and emergency programming.

Project Background:

CRS has a long and rich history of collaboration with the Global Fund to Fight AIDS, Tuberculosis and Malaria (Global Fund). Since 2003, CRS has been awarded over $290 million in Global Fund resources to implement programs in 27 countries. In Nigeria, CRS is a sub-recipient (SR) on the Global Fund HIV and Malaria grants and will assume the role of principal recipient (PR) for the Global Fund Malaria grant starting January 2017. As PR, CRS will partner with the National Malaria Elimination Program (NMEP), various state governments and malaria partners and stakeholders to coordinate the 2017 long lasting insecticide treated nets (LLIN) mass campaigns in 7 states. CRS will also manage and oversee SRs to deliver a range of malaria treatment and prevention services at the state level. We are seeking for qualified individuals to occupy the position below. Full job descriptions can be downloaded at the links provided.

Position: Operations Manager

Position: ICT Officer (3)

Location:             Abuja

Project:                 Operations/Global Fund Malaria Program

Position Band:     C-1

Reports to:           Operations Manager

Dotted Line:        ICT Manager

JD Link: https://goo.gl/sJqZiC

Job Summary:

S/he will provide support for knowledge management, decision-making, and programming effectiveness by ensuring efficient operation and use of CRS information sharing, communication, and collaboration technologies, and by providing technical support to CRS staff and partners on overall ICT systems. Responsible for deployment, maintenance, security, data protection, and troubleshooting of technology and systems for assigned office(s). S/he will stay abreast of ICT developments in the international and local market, provide recommendations based on opportunities to improve the efficiency and impact of CRS programming, operations, and overall performance,

Qualifications and Work Experience:

  • Bachelor’s degree in IT-related field (Computer Science, Computer Networking, Programming, and Information Systems), Significant work experience in a directly related field will be considered in lieu of degree.
  • A minimum of 3 years work-related experience.
  • Microsoft Certified Solutions Associate or equivalent very desirable.
  • Cisco Certified Network Associate or equivalent desirable.
  • Microsoft system administration experience.
  • Good grasp of complex network, security, mobile, desktop, server, telephony, and backup technologies in use within CRS.
  • ITIL Foundation Certified desired.

How to Apply:

Interested candidates should download the CRS Application Form using this link https://goo.gl/XISiVi and send with a detailed 3-page resume in a single file document to NG HR@global.crs.org.

Title of the position and desired location must be stated as the subject of the email e.g. Program Manager -Imo. Completed applications should reach us before 5pm, Monday 12th December, 2016.

Applications sent in the required format will be considered and only short listed candidates will be contacted.

Equal Opportunity:

“CRS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, etc. Qualified women are strongly encouraged to apply”.

Statement of Commitment to Protection:

“CRS” recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.