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Retail Store Managers at Prosell Consulting

Prosell Consulting

Due to Strategic Re-organisation and Business Expansion, the following vacancy has emerged in the operations of one of Nigeria’s Leading Commercial Ventures.

Position: Retail Store Managers

Locations: Lagos Mainland, Lagos Island, Abuja, Port-Harcourt, Uyo & Kaduna.

The ideal candidate should be a female (Nigerian or expatriate). She should be a mature, dynamic, articulate, charismatic and confident lady and must possess the ability to enhance customer satisfaction, meet sales and profitability goals/targets and effectively manage the staff.

Core Responsibilities

  • Management of entire retail store operations by initiating, coordinating and ensuring compliance with operational policies and procedures.
  • Develop strategies to increase pool of customers, expand store traffic and optimize profitability.
  • Ensure high levels of customer satisfaction through exceptional service.
  • Maintain outstanding store condition and visual merchandising standards.
  • Responsible for monitoring and tracking of inventory by ensuring store has the right amount of stock to meet customer needs as well as prevent overstocking.
  • Report on buying trends and customer needs as well as innovative ideas to increase sales.
  • Effective management and resolutions of all customer and staff grievances and complaints.
  • Staff motivation and engagement.

Minimum Qualifications

  • Must have good physical personality & presence
  • A B.Sc./BA degree in a relevant discipline.
  • An MBA/M.Sc./MA will be a major advantage
  • 10 years’ working experience (especially in a sales or service driven environment).
  • Experience in a similar position will be a big plus
  • Must have strong coaching and mentoring skills.
  • Must be strong in oral & written communication.
  • Must possess good customer relationship skills.
  • Must be IT Savvy with good experience in the use of MS Office Packages

How to Apply

If you are the person we seek, please send a brief Application Letter, attaching your CV and a recent passport photograph to ops.jobs@prosellconsulting.com to reach us before December 5th 2016. Ensure you enter the Position (and your desired Location, in the case of Retail Store Managers) as the SUBJECT of your e-mail.

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