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Head of Customer Services in a Modern Furniture Manufacturing Company

Our Client a Modern Furniture Manufacturing Company with a world standard Showroom and Factory in Abuja requires for immediate employment the services of competent and dedicated professional to fill the following position;

Position: Head of Customer Services

This person is responsible to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. He/she will be expected to improve customer service experience, create engaged customers and facilitate organic growth.

Requirement

  • 8 years working experience as a customer service manager, retail manager or assistant manager
  • Proficiency in English
  • Working knowledge of customer service software, databases and tools
  • Awareness of Furniture industry’s latest technology trends and applications
  • Customer service orientation
  • BSC degree in business administration or related field

HOW TO APPLY

Interested and qualified candidates should send their applications, stating the position that they are interested in, current CVs and copies of verifiable references to furniturejobs@edensrpeople.com not later than 20th of June, 2017

 

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