A Leading Pharmaceutical Company located in the heart of Lagos urgently requires exceptional individuals to fill the position below:
Position: Female Customer Service Officers – Lagos
Key Responsibilities:
- To interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
- To complete Customer Satisfaction Surveys and all outbound activities in line with team objectives
- Answers incoming customer calls regarding product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients, visitors and vendors and working to establish a positive rapport with every caller
- Performs any other functions that may be assigned
- General Requirements & Competencies
- Minimum of B.Sc/HND in Arts/Social Sciences
- Excellent verbal and written communication skills
- Minimum of 2-3 years of experience in a structured corporate environment
- Must be a female, smart, personable, well -groomed and intelligent
- Ability to remain professional and courteous at all times
- Computer skills required (Ms word and excel)
- Should not be more than 30yrs of age.
Methods of Application:
Interested and qualified candidates should forward their detailed CV’s to:
hrresumel7@gmail.com or mycvhr@yahoo.com
Not later than 11th July, 2017
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