FHI 360 is a non-profit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health. Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology- creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories. We are currently seeking qualified candidates for the positions of;
Position Title: Application Analyst
No Required: 1
The Application Analyst, under the supervision of the Technical Advisor, Business Solutions Regional Office will support our global DHIS 2 environments. S/He will provide support to end-users, internal users, or partners. The incumbent will provide first line support for DHIS 2 issues and activities throughout Africa and Asia, as well as issues related to desktop computers, laptops, printers, network connectivity, remote access and programmatic technology platforms. S/He will simulate or recreate a process to resolve operating difficulties and may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems, S/He will work with the Regional IT Manager, US ISS Operations team and US ISS Infrastructure team to coordinate support, project delivery, upgrades and routine tasks.
Minimum Recruitment Standards:
MSc/MA in Engineering, Information Technology, Computer Science or its equivalent with 0 – 3years experience providing end-user phone support for current PC desktop and application software OR installing, upgrading, troubleshooting and repairing personal computers in a network environment, supporting DHIS 2
Or BSc/BA in Engineering, Information Technology, Computer Science or its equivalent with 3 – 5years experience providing end-user phone support for current PC desktop and application software OR installing, upgrading, troubleshooting and repairing personal computers in a network environment, supporting DHIS 2
Prior work experience in a non-governmental organization (NGO) is an added advantage
Knowledge and experience with incident management and operations services tools and systems.
Basic to intermediate proficiency with DHIS 2 and other open source data management platforms
Proficiency with MS Office Suite 2013 & 2016, Windows 7 & 10, Exchange 2010/2013, Active Directory.
Vacancy closes on 30th March, 2018. For detailed information, please visit our international employment webpage at www.fhi360.org. FHI 360 has a competitive compensation package. Interested candidates may go to FHI 360’s Career Center at www.fhi360.org/careers to register online, and to submit CV/resume. FHI 360 is an Equal Opportunity Employer. Only shortlisted candidates will be contacted.
FHI 360 does not charge candidates a fee for a test or interview.