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HEAD, COURIER OPERATIONS AT A LEADING INTEGRATED TRANSPORT AND LOGISTICS COMPANY

VACANCIES:

A LEADING INTEGRATED TRANSPORT AND LOGISTICS COMPANY in Nigeria and West Africa requires the services of experienced Head, Courier operations

POSITION: HEAD, COURIER OPERATIONS

Reporting Line: Head, Cargo Division

The required role is within an existing line haul deli­very system migrating to a growing e-commerce last mile delivery service environment.

JOB PURPOSE:

Manage, Plan, Direct and Control of all operations resource to ensure timely and efficient manage­ment of all Cargo and Parcels collected by the com­pany and ensure deliveries within the specified times.

JOB DESCRIPTION:

Supervise dispatchers, Hub operations team and Coordinators, to ensure that every shipment is picked and delivered within SLA.

ACCOUNTABILITIES:

  • Responsible for overall operational management and performance of all delivery operations.
  • Enforce full compliance with Cargo Operations software.
  • Coordinate activities of courier operations to ensure optimal result.
  • Identify logistical problems and proffer innovative solutions.
  • Plan and Schedule the delivery of goods and cargo within TAT time.
  • Interact routinely with sales team. Cargo Hub and Warehouse supervisor on all operational issues.
  • Monthly review of courier route data to ensure that collections and deliveries are completed according to specified delivery time frame.
  • Analyze data via courier software to enforce total compliance with delivery process.
  • Proactively identify operational challenges and suggest solutions to head operations.
  • Coordinate with Fleet Operations/Cargo Hub prompt and smooth delivery of all e-commerce ship­ments.
  • Serve as the secondary logistics contact for the e- commerce, regarding all carrier related business needs, (e.g Service issues, reporting, data analysis, etc)

MINIMUM REQUIREMENT:

  • A good first degree from a reputable University.
  • Must have good knowledge of Courier Software.
  • A least six (6) years cognate experience in Courier operations.
  • Excellent communication Skills

SKILLS:

  • Ability to coordinate the Departmental Staff & Drive them to greater Efficiency.
  • Excellent communication and analytical skill.
  • Must be very creative and innovative.
  • Possess high sense of urgency.

METHOD OF APPLICATION:

Interested and qualified applicants should summit their application with comprehensive resume to: hr.dept2018@yahoo.com not later than 2 weeks from the date of this publication (7 March, 2019)

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