HEAD OF OPERATIONS, CUSTOMER SERVICE OFFICER, TELLERS/CASHIERS IN A MICROFINANCE BANK

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VACANCIES: HEAD OF OPERATIONS, CUSTOMER SERVICE OFFICER, TELLERS/CASHIERS

A MICROFINANCE BANK IN ENUGU is inviting qualified applicants for the following job positions:

JOB TITLE: HEAD OF OPERATIONS

JOB DESCRIPTION:

  • Supervise and coordinate branch operations on daily basis.
  • Maintain a highly motivated, skilled and well-trained workforce in banking operations
  • Ensure that all activities and processes undertaken by operations unit are in conformity with set standards pertaining to banking policies
  • Safeguard customer’s data and protect against fraud

JOB REQUIREMENT

Applicant must possess the following qualifications:

  • Minimum of BSc/HND from a recognized institution in any discipline
  • Minimum of 3-5 years experience in Banking/Microfinance institution will be an added advantage
  • MCP Certification in microfinance banking will be an added advantage

JOB TITLE: CUSTOMER SERVICE OFFICER

JOB DESCRIPTION:

Account opening and documentation

  • Customers referrals
  • Receipt and management of confirmation letters
  • Attending to customers complaint and enquiry

JOB REQUIREMENT

Possess the following qualifications:

  • Minimum of a first degree front a recognized institution in any related discipline.
  • Minimum of 2-4 years experience in banking or relevant background will be an added advantage
  • MCP Certification in microfinance banking will be an added advantage

JOB TITLE: TELLERS/CASHIERS

JOB DESCRIPTION:

  • Process customer’s transactions for withdrawal and deposit of cash, cheques in a professional manner
  • Respond to customers enquiries promptly
  • Referring customers with financial problems to superior officer for assistance
  • Following bank procedures when performing transactions and paying attention to details.
  • Monitoring the levels of cash in the cubicle and following all cheque cashing and cash handling procedures,

JOB REQUIREMENT

Applicant must possess the following qualifications:

  • Minimum of a first degree from a recognized institution in Accounting/Banking/Finance or any related discipline.
  • Minimum of 3-5years experience in banking or relevant background will be an added advantage.
  • MCP Certification in microfinance banking will be an added advantage

HOW TO APPLY:

Interested and qualified candidates should send their application and curriculum vitae as the subject of the email. All application close three weeks from date of this publication (22 December, 2020).

Please note that only qualified applicants will be shortlisted for interview and contacted accordingly.